Bilingual SNAP Facilitator

Interviews will be scheduled with qualified candidates as received. We are eager to begin working with our new team member! 

Union Square Main Streets (USMS) is seeking an enthusiastic and dedicated candidate to increase accessibility efforts by serving as a Bilingual SNAP Facilitator for the 2024 Union Square Farmers Market in Somerville, MA.

In this position, the Bilingual SNAP Facilitator will have the opportunity to enhance their skills in communication, marketing, and knowledge of programs aimed at increasing access to local foods. This position will aid the Market Manager and Farmers Market Vendors to ensure a positive customer experience by facilitating SNAP transactions, translating processes related to SNAP/HIP transactions, as well as interactions with volunteers and market customers regarding benefits programs and the market as a whole. The ideal candidate should be reliable, friendly, self-motivated, and comfortable communicating with a diverse customer base.

Responsibilities

  • Communicate effectively with customers to explain food access programs like SNAP & HIP

  • Administer local token currency and process transactions for Supplemental Nutrition Assistance Program (SNAP) benefits

  • Set up, break down, and staff the Market Manager Tent to display and distribute educational materials, capture market data, and sell promotional merchandise

  • Assist vendors, volunteers, and consumers by providing market-related information and general aid as appropriate

  • Safeguard the tokens as if they are cash as well as technology used to process SNAP matches

  • Create an inclusive atmosphere for farmers and customers alike

  • Other duties as assigned

Desired Qualifications

  • Friendly, dynamic, and positive energy

  • Dependable, punctual and responsible, with a high level of professional integrity

  • Resourceful and creative, with strong problem-solving skills

  • Demonstrated ability to learn quickly and through hands-on experience

  • Ability to thrive in a fast-paced environment while handling competing priorities

  • Demonstrated ability and desire to meet new people, foster connections, build community relationships, and ability to talk with a wide range of individuals, including those occasionally disgruntled

  • Patience

  • Ability to lift 50lbs

  • CPR/First Aid certification preferred

  • Ability to speak Spanish, Portuguese, or Mandarin a plus

Union Square Farmers Market Commitment

  • 6hrs/week on Saturdays from May 11–October 26 from 8am–2pm

    • This position may be shared with another individual, in which case facilitators would alternate Saturdays

  • The Farmers Market is open rain or shine from 9am-1pm

  • Availability for training one day between May 1-11, 2024

  • Availability for one postseason debrief meeting to occur on or before October 31, 2024

Salary

Compensation will be paid bi-weekly. This is an hourly position paying $18.00/hr and supervised by the Market Manager and the Executive Director.

Union Square Main Streets is an equal opportunity employer. USMS recruits, hires, trains, promotes and retains individuals in all job titles without regard to age, race, color, religion, gender identity or expression, disability, sexual orientation, citizenship, national origin, military status or any other similarly protected status. Employees will be selected, retained, and promoted on the basis of their qualifications and job performance.

Union Square Main Streets

Union Square Main Streets Union Square Main Streets is a 501(c)3 nonprofit dedicated to strengthening the dynamic neighborhood of businesses and people in Union Square.

How to Apply

Email your resume and cover letter or video to Lizzie McCarty at usms@unionsquaremain.org with the subject line “Bilingual SNAP Facilitator.” We will be interviewing qualified candidates on a rolling basis as applications are received.

USMS acknowledges that there are candidates who may not fit the desired qualifications above. We are committed to diversity and inclusion in the workplace for people of all backgrounds. If you have interest in this position please apply and tell our team about yourself!